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Recent study on telemonitoring and telemedicine solutions confirms research by eHealth innovation

The Study on business and financing models related to ICT for ageing well (a project commissioned by DG CONNECT and conducted by Ernst & Young and the Danish Technological Institute), has identified and analyzed 20 European best practices of ICT solutions for ageing well. The investigated solutions were either telemedicine services, providing a medical service to elderly patients from a distance, or telemonitoring solutions which aimed at monitoring the patient’s home.

With a view to make these solutions more successful across Europe (upscaling), the study looked at the market context, business model, regulatory environment and other factors that could explain success. It emerges from the reports, that the national health and care system context has a determining impact. It explains challenges encountered such as fragmented policy responsibilities, externalities problems such as the separation of investor and main beneficiary or unclear legal responsibilities and therefore an inability to conclude contracts at the right level.

On the level of the service design and delivery, the study observed the challenge of re-engineering work processes and professional boundaries, coupled with a lack of understanding of advanced technologies on the side of careers. Staff training was therefore essential.

Financially speaking, projects often had difficulties to mobilize funds for prototyping and implementation and were faced with unclear funding streams/reimbursement models. The existing procurement processes often did not fit organic projects or the specific commercial context.

From a technological perspective, European wide interoperability standards are still lacking and sometimes, the national IT infrastructure still needed further development to enable successful deployment.

These findings largely confirm the evidence collected from eHealth innovation’s own case study collection efforts. For more information on the Ernst&Young/DTI study, please consult http://ec.europa.eu/information_society/newsroom/cf/dae/itemdetail.cfm?item_id=8927